Product Updates, July 2023

We’re excited to announce that this month we finally embark on significant milestones to launch Jack, the elevated all-in-one financial management platform for your business. Check out all new product developments this month here!

No Worry about Card Limit Anymore with Jack Prepaid Cards

We're proud to introduce our new game-changer product, Virtual Corporate Prepaid Cards powered by MasterCard. These are Prepaid Cards, instantly issued and immediately ready for use. No more lengthy credit checks, no piles of financial documents to submit. The prepaid nature of the card means you can assign pre-approved budgets to your teams, eliminating the risk of overspending or misuse. With our new Virtual Charge Cards, you can have the right kind of financial control - a tool to manage your spending with precision and peace of mind. Get your first Jack Prepaid Card now! 

Learn more → 


Submit Multiple Reimbursements in One Go 

Bulk upload for reimbursement is now available! With Jack, you can submit up to 10 receipts at once in a single Reimbursement request, both in Jack Portal and Jack App. You can group all receipts from a single event into one request. After uploading the receipts, Optical Character Recognition (OCR) technology will read each receipt one-by-one and pre-populate the fields. Drafters can then double-check and submit each of the expenses in one click. This great capability allows you, as decision makers, to gain the most comprehensive overview of employees’ expenses. Nothing easier than submitting reimbursement with Jack. 

Learn more →  


Learn How to Use Jack and Get Help - All in One Place

Have questions or issues about some features in Jack? We’ve got you covered. Find the answer to all your questions, issues, concerns quickly in Jack Help CentreWe always provide the most updated and reliable information there. All things you want to know better about Jack and its products are covered there, with very easy-to-digest articles. You can save your valuable time to get your inquiries answered faster by accessing the Help Centre by yourself, either from Jack Portal (click Help button beside ‘Create’ button) or Jack Website, in just a few clicks.

Go to Help Centre → 


Design your Own Company Receipt

Great news! You can customize your company’s payment receipts in Jack Portal now, matching with your company brand style. You can put your own company name and logo, design the receipt with a colour theme that suits your company, and many more. Customizing your receipt plays a crucial role in enhancing payment reconciliation and addressing recipient inquiries about the source of payments. Let your brand show off!

Learn more → 


Your Personal Assistant - Task and Alert & Attention

In the ‘Task’ page, you'll find a world where control meets convenience. As a decision-maker, you're presented with an organized overview of pending requests or transactions ready for release. This is a one-stop page, designed to help you get easy access to the things that require your decision. You can access this page in both Jack Portal and Jack App. 

Next, we have the 'Alert & Attention' page. It is designed to ensure nothing slips through the cracks. Be it any failed payments, declined card transactions, and many more, this feature works behind the scenes to bring any significant issues to your immediate attention. You can access this page in both Jack Portal and Jack App. 

Learn more →


If you want to explore the new product updates in Jack App, you must update the app to the latest version in Appstore/Playstore (search: Jack Finance then click Update button).



 

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