International Transfer
- International Transfer Overview
- How to Create an International Transfer
- What Countries and Currencies Can I Transfer My Money to?
View all 12 articles
Local Transfer
View all 7 articles
Payroll
View all 7 articles
Bill Payment
- Bill Payment Overview
- How to Request a Bill or Invoice Payment
- Review and Approve or Reject a Bill or Invoice Payment
View all 9 articles
Reimbursement
- Reimbursement Overview
- Process Multiple Receipts with Jack Batch Reimbursement Feature
- How to Request a Reimbursement
View all 9 articles
Corporate Card
View all 17 articles
Product Updates
View all 8 articles
Virtual Account
Approval Workflows
- How to Setup an Approval Workflow
- How to Approve or Reject a Transaction
- Drafters and Approvers in Approval Workflow
View all 6 articles
Customized Receipt
Scheduled Payment
- How to Schedule a Transaction
- How to Setup an Automatic Payment for Card Bills
- Scheduled Payment Overview
View all 7 articles
Notification
- Why Don’t I Get Push Notification on My Mobile Device?
- Notification Overview
- How to Set up My Notification Preferences
View all 5 articles
Transaction
View all 11 articles
Top Up
Top Up Issue
Company Balance
Withdrawal
- How to Withdraw Company Balance
- Minimum and Maximum Amount for Withdrawal
- Change or Update Company Bank Account
View all 4 articles
Withdrawal Issue
Jack to Jack Transfer
General Subscription Information
- Subscription Plans in Jack
- How to Upgrade My Company Subscription Plan
- How to Manage Subscription Billings
View all 5 articles
Subscription Issues
API Integration Issues
General API Information
- API Integration Overview
- How to Set Up API Integration
- List of Supported Banks and E-wallets for API Transaction
View all 11 articles
Legality of Jack Service
Personal Data Protection
- Personal Data Protection Regulations
- What Happen to My Company Data if I Decide to Leave Jack
- Personal Data Protection Scope
View all 6 articles
User and Team Management
View all 7 articles
Account Details
- What Should I Do When I Forgot My Password?
- What Should I Do When I Forgot My PIN?
- How to Change Jack PIN
View all 4 articles