Top Up Company Balance SLA

Modified on Thu, 21 Sep 2023 at 07:17 AM

Discover the estimated processing time for your company balance to reflect after completing a top-up, providing insights into the expected duration for the funds to be available in your account.

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At Jack, we understand the importance of real-time transactions when it comes to topping up your company balance. Our Service Level Agreement (SLA) ensures that the top-up process is seamless and efficient. Through the utilization of virtual accounts and bank transfers, your top-up requests are automatically verified, allowing for immediate balance updates. This eliminates the need for manual interventions, delays, or the risk of human errors. With our automated system, you can conveniently top up your company balance in real time (no days/time limitation), enabling you to focus on your core business activities. Business owners can track the top-up status in the Transactions menu from Jack Portal or App (filter Type = Top-up for easier tracking).

If your company balance has not been updated 10 minutes after you completed your top-up, read the article here.

By utilizing Jack top-up service with its real-time convenience and streamlined processes, you can optimize your company's financial management and experience the efficiency and reliability our platform offers.

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