What if I Entered the Wrong Unique Amount When Top-Up with Bank Transfer?

Modified on Thu, 21 Sep, 2023 at 7:23 AM

Find out what to do if you accidentally input the wrong unique amount when you top up the company balance using bank transfer, providing guidance on how to address the situation and ensure the successful processing of your transaction.

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After initiating the bank transfer for your top-up (read the steps here), it is essential to verify the unique amount you entered. This unique amount is crucial for us to accurately identify and allocate the transaction to your company balance. In case you realize that you have entered the wrong unique amount, do not panic! There are steps you can take to resolve the issue promptly.

If you have entered the wrong unique amount during the bank transfer, it is recommended to reach out to our dedicated Account Manager as soon as possible. They are well-equipped to assist you in resolving any transaction-related issues promptly and efficiently. Our support team will guide you through the necessary steps to rectify the situation and ensure that your top-up is processed correctly.

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