How Jack Process My Data

Learn about Jack's obligations as a data controller and processor in protecting your data in accordance with applicable laws and regulations.


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Jack collects, processes, stores, updates, transfers and protects your personal data based on applicable laws and regulations, including but not limited to Act No. 27 of 2022 concerning Personal Data Protection (PDP Act) and its implementing regulations.


We are very serious about protecting the security of your personal data. We always do our best to maintain the confidentiality of your personal data physically, electronically, and procedurally to protect your personal data from unauthorized access. We also limit access to your personal data to only our employees who have an interest in knowing that information.


We carry out the processing of your personal data by referring to the following matters:

  1. Collection of personal data is carried out in a limited and specific manner, as well as legally valid, and transparent according to the purpose of using Jack's services;

  2. Processing of personal data is carried out in accordance with the intended use of Jack's services;

  3. Processing of personal data is carried out by guaranteeing your rights as a personal data subject;

  4. Processing of personal data is carried out accurately, completely, not misleading, up-to-date, and accountable;

  5. Processing of personal data is carried out by protecting the security of personal data from unauthorized access, unauthorized disclosure, unauthorized modification, misuse, destruction, and/or loss of personal data;

  6. Processing of personal data is carried out by informing the purpose and activities of using Jack's services, as well as the failure of personal data protection (if any);

  7. Personal data is destroyed and/or deleted after the retention period ends or based on your request, unless otherwise provided by laws and regulations; and

  8. Processing of personal data is carried out in a responsible manner.


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