Edit or Cancel Submitted International Transfer

Modified on Wed, 23 Aug 2023 at 03:26 AM

Gain essential knowledge on editing or canceling a submitted International Transfer and find necessary steps to modify or cancel your transaction successfully.

Table of Contents

When it comes to International Transfers, accuracy and attention to detail are crucial. However, there may be instances where you realize the need to make changes to a submitted transfer. In this article, we will provide you with important insights into the process of editing submitted International Transfers, helping you navigate potential challenges and manage changes effectively.

Can Drafter Edit Submitted International Transfer?

Once an International Transfer has been submitted (read the steps here), it is important to note that editing the transaction becomes restricted. The reason behind this limitation lies in the dynamic nature of currency exchange rates and the need to maintain the integrity of the transfer process. Once a transfer has been submitted, it undergoes a series of approvals and undergoes processing, making any modifications challenging.

However, if the Approver rejects your submitted International Transfer, your transaction is canceled and you can recreate the transaction. The reasons for rejection that the Approver put when rejecting your International Transfer allows you to update the information before recreating the transfer. This step ensures that the recreated transfer aligns with the desired requirements and can proceed smoothly through the approval process again.

Can Drafter Cancel Submitted International Transfer?

As a Drafter, it's important to note that you can cancel a submitted International Transfer, but only within a specific timeframe. The cancellation window remains open until the Releaser releases the funds for the transfer. As long as the status of your transaction is still “Pending Approval”, you are still able to cancel the request. It's crucial to act promptly if you wish to cancel a transaction, as once the funds are released, cancellation becomes no longer possible. 

Cancel Submitted International Transfer in Jack Portal

Drafter can cancel their International Transfer request only using Jack Portal by following these simple steps:

  1. In Jack Portal, click Transactions, then inside My Transaction, you can see the list of your created transactions. Select the International Transfer request that you want to cancel (for easier tracking, you can filter Type = International Transfer)

You can only cancel ongoing requests (request with Status = Pending Approval). You cannot cancel requests that are “In progress” or “Completed”.

  1. You can see the details of the International Transfer such as Recipient, Transaction ID, Created Date, and Amount. At the bottom of the page, you can click Cancel Transfer.

  1. Input your cancellation reason, then click Cancel Request to confirm your cancellation regarding the International Transfer request.

  1. Finally, you have canceled a submitted International Transfer request successfully. 

  1. An email notification will be sent to the Approvers who have approved your request.

  1. You can check the list of your canceled International Transfer requests by going to Transactions in Jack Portal and filter by Type = International Transfer and Status = Cancelled.

  1. If the status of your International Transfer request has changed to “Cancelled”, rest assured that your transaction will not proceed, and the funds will not be released. You can recreate the transaction by following the easy steps here.

Don't let unforeseen circumstances or changing requirements derail your financial plans. Take advantage of our user-friendly interface and robust features to maintain control and adaptability in your International Transfers.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article