Can I Make Changes to Corporate Card Information?

Modified on Fri, 16 Feb at 3:53 AM

Discover how easy it is to change your Corporate Card information whenever required. In this article, we'll guide you through the simple steps to make necessary changes, ensuring you have full control over your Corporate Card details.


Table of Contents


How to Change the Card Information

As a savvy Corporate Card user, it's natural to wonder if you have the flexibility to make changes to your card when required. We are here to assure you that the power to modify certain aspects of your Corporate Card lies within your grasp. While the card credentials, such as the Card number, CVV, and expiration dates remain the same since the card was issued, you can edit card name and card description in real-time easily via Jack Portal and Jack App. This is applicable for all types of Jack Card with the slightly different capabilities in Physical Card where you can only edit the description. 


Business Owners and Admins can edit card information for all cards in their company, while Employees and Bookkeepers can only edit card information for their owned cards. Let’s see how it works.


Change the Card Information in Jack Portal

  1. Find Your Corporate Card that You Wish to Edit

    1. Log in to Jack Portal and click the Corporate Card menu.

    2. In the Credit/Prepaid tab, click on the card that you wish to edit to open the comprehensive card details page. You can only edit cards with ‘Active’ status.



  1. Click More buttonthen Edit Card Information.

When you want to edit Physical Card information, the menu name is slightly different: Edit Description. 


  1. Edit Your Card Information

    1. Card Name

      1. The card name serves as a convenient way for you, your Admin, and Business Owners to identify the card's usage category.

      2. Feel free to assign a name that reflects the purpose of your card, be it a "Travel Card," "Marketing Card," or "Dev Tools."

    2. Card Description

      1. Similar to the card name, the card description allows you to provide additional context and information about the card.

      2. You have the liberty to make your description as brief or as elaborate as necessary, with a limit of 1.000 characters.

      3. To enhance the readability and emphasis, we offer formatting options such as bold, italic, underline, strikethrough, bullet points, and numbering.

  1. Save and See the Changes
    Once you have fine-tuned your card name and description to your satisfaction, hit the 
    Save Changes button. Voila! You've successfully updated your Corporate Card information.



Change the Card Information in Jack App

  1. Log in to Jack App and find your Corporate Card that you wish to edit. Click the Edit Card Details button.

  2. Edit Your Card Information

    1. Card Name

      1. The card name serves as a convenient way for you, your Admin, and Business Owners to identify the card's usage category.

      2. Feel free to assign a name that reflects the purpose of your card, be it a "Travel Card," "Marketing Card," or "Dev Tools."

    2. Card Description

      1. Similar to the card name, the card description allows you to provide additional context and information about the card.

      2. You have the liberty to make your description as brief or as elaborate as necessary, with a limit of 1.000 characters.

      3. To enhance the readability and emphasis, we offer formatting options such as bold, italic, underline, strikethrough, bullet points, and numbering.

  3. Save and See the Changes
    Once you have fine-tuned your card name and description to your satisfaction, hit the Save Changes 
    button. Voila! You've successfully updated your Corporate Card information.




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