This article aims to explain the different transaction statuses within the Jack platform, including Success, In Progress, Pending Approval, Scheduled, Payment Delayed, Draft, Failed, and Cancelled.
Table of Contents
In the Jack platform, transactions go through various stages, each represented by a specific status. These statuses provide valuable insights into the progress and outcome of your financial activities. You can see the status of every transaction made within Jack Portal wherever you can access the transaction item, whether it is on the Transactions page, Task page, Alerts & Attention page, etc. This article aims to explain the different transaction statuses within the Jack platform, including Success, In Progress, Pending Approval, Draft, Failed, and Cancelled.
Success
The "Success" status in the Jack platform indicates that a transaction has been completed successfully. This status signifies that the funds have reached the intended recipient. When you see a transaction marked as "Success," you can be confident that the payment has been successfully processed and delivered, providing reassurance and clarity for your financial records.
In Progress
The "In Progress" status represents transactions that have been approved and are currently being processed. When a transaction is in progress, it means that the necessary steps are being taken to facilitate the transfer of funds. This status is especially useful when monitoring the status of larger transactions or those that require additional processing time. It allows you to track the progress of the transaction until it reaches the "Success" status.
Pending Approval
When a transaction is in the "Pending Approval" status, it means that it has not yet been approved or paid. While in the "Pending Approval" status, it is important to review any pending transactions promptly and take the necessary actions to ensure their approval or further processing. To approve or reject a transaction, you can find more in this article.
Scheduled
The "Scheduled" status indicates transactions that have been approved and scheduled by the Releaser. The payment will be made according to the schedule set by the Releaser. You can find instructions on how to schedule a transaction in this article.
Payment Delayed
The "Payment Delayed" status indicates transactions that have been scheduled for a specific date and time by the Releaser but were unable to be processed due to insufficient funds in your company's balance at the scheduled time. You can find instructions on how to manage transactions with a "Payment Delayed" status in this article.
Draft
The "Draft" status is assigned to transactions that have been paused or are still in the process of being created. You can find all of your drafted transactions inside the Draft Menu from the Create button at the top-right corner of your screen (read more about drafted transactions here). When a transaction is in Draft mode, it means that it is not yet finalized or ready for execution. This status allows you to save transaction details and make edits before submitting them for approval or processing. You can modify various elements of a transaction in the draft stage, such as the payment amount, recipient information, or any additional notes.
Failed
The "Failed" status indicates that a transaction was not successful. This status may occur due to various reasons, such as insufficient funds, technical issues, or errors in the transaction details. When a transaction fails, it is essential to review the associated error message or notification to understand the cause. By identifying the reason for the failure, you can take appropriate actions to rectify the issue or initiate a new transaction.
Cancelled
The "Cancelled" status is assigned to transactions that have been canceled either by you or other stakeholders involved. This status indicates that the transaction will no longer proceed and should be disregarded. When a transaction is canceled, it is crucial to communicate the cancellation to any relevant parties to avoid any confusion or further processing attempts.
By understanding the various statuses within the Jack platform, you can effectively track and manage your financial transactions. These statuses provide clarity, allowing you to monitor the progress of transactions, identify any issues, and take appropriate actions to ensure smooth and successful financial operations.
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