How to Withdraw Company Balance

Modified on Fri, 22 Sep 2023 at 01:44 AM

Learn the essential steps in withdrawing your company balance, ensuring a smooth and hassle-free process for releasing your funds back to your pocket.

Table of Contents

Welcome to our comprehensive guide on how to withdraw your company balance. With Jack, you can conveniently initiate and manage your company balance withdrawals anytime you want. While Jack App provides a host of other features, please note that the company balance withdrawal functionality is currently only available on Jack Portal and can only be withdrawn by Business Owner and Admin. In this article, we will walk you through the 5 easy step-by-step process of withdrawing your company balance, ensuring a seamless and efficient experience. Let's dive in and explore how you can effortlessly take out your funds when you need them the most.

Withdraw Company Balance in Jack Portal

  1. Log in to Jack Portal and navigate to the Dashboard menu. Click the Withdraw button below the company balance amount.

  1. Enter the amount that you want to withdraw. There is no minimum and maximum amount to withdraw your balance (read more here). Next, check the Recipient Bank details. If it’s already correct, click Withdraw

Please note that when you request a withdrawal of your company balance, the funds will be transferred to the bank account number you provided during the Know Your Business (KYB) process. It is essential to ensure that the registered bank account number is accurate and up to date to avoid any delays or complications in receiving your funds. If you want to edit your company bank account, you can go back and go to Settings menu → Bank Accounts. Read the complete explanation here

  1. Congratulations! Your withdrawal has been successfully submitted. Our team will process your withdrawal in accordance with our Service Level Agreement (SLA). To learn more about our withdrawal SLA, you can read in this article.

  1. You can check your withdrawal transaction by going to Transactions in Jack Portal and filter by Type = Withdrawal. While the withdrawal process is in progress, the status shown is Draft. After successfully disbursed to your bank account, the status shown is Success. However, if you still have not received the funds for a while or the transaction status shows ‘Failed’, reach out to our dedicated Account Manager. We will help you investigate the transaction and resolve it promptly.

In conclusion, withdrawing your company balance is a straightforward process that can be completed through Jack Portal with just a few simple steps. By following the instructions provided in this article, you can initiate a withdrawal request and have your funds transferred to your registered account in a timely manner. Should you encounter any issues or require further assistance, our dedicated support team is available to help you. We strive to provide a seamless and efficient experience for our users, and we value your trust in our platform. Start managing your company balance with ease and take control of your finances today.

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